Privacy Policy

Last updated: 5 April 2026

Comireland.ie ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or place an order with us.

We are a business registered in Ireland and operate in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and the Irish Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal data is:

Comireland.ie
Box 3189, Dublin 14, Ireland
Email: biz@comireland.com

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly:

Name, email address, phone number
Billing and shipping address
Company name, VAT number (for B2B customers)
Payment information (processed securely by our payment provider — we do not store card details)
Account registration details
Communications you send us (enquiries, support requests)

Information collected automatically:

IP address, browser type and version, operating system
Pages visited, time spent on pages, referral source
Device information (screen size, device type)
Cookie and tracking data (see our Cookie Policy)

3. How We Use Your Data

We process your personal data for the following purposes and legal bases:

Performance of a contract (Art. 6(1)(b) GDPR):

Processing and fulfilling your orders
Managing your account
Providing customer support
Sending order confirmations, shipping updates, and invoices

Legitimate interests (Art. 6(1)(f) GDPR):

Improving our website, products, and services
Fraud prevention and security
Analysing website usage and performance

Consent (Art. 6(1)(a) GDPR):

Sending marketing emails and newsletters (you can withdraw consent at any time)
Setting non-essential cookies and tracking technologies

Legal obligation (Art. 6(1)(c) GDPR):

Tax and accounting records
Responding to lawful requests from authorities

4. How We Share Your Data

We do not sell your personal data. We may share your data with the following categories of recipients, only to the extent necessary:

Shopify: Our e-commerce platform provider (data processed in accordance with Shopify's Privacy Policy)
Payment processors: To securely process your transactions
Shipping carriers: To deliver your orders
Analytics providers: Such as Google Analytics, to help us understand website usage
Email service providers: To send transactional and, where consented, marketing communications
Professional advisors: Accountants, legal advisors, as required

Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy:

Order data: 6 years after the last transaction (as required by Irish tax law — Taxes Consolidation Act 1997)
Account data: Until you request account deletion
Marketing preferences: Until you unsubscribe or withdraw consent
Website analytics data: Up to 26 months

6. Your Rights Under GDPR

As a data subject, you have the following rights under the GDPR:

Right of access — Request a copy of the personal data we hold about you
Right to rectification — Request correction of inaccurate or incomplete data
Right to erasure ("right to be forgotten") — Request deletion of your data, subject to legal obligations
Right to restriction of processing — Request that we limit how we use your data
Right to data portability — Receive your data in a structured, machine-readable format
Right to object — Object to processing based on legitimate interests or for direct marketing
Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at biz@comireland.com. We will respond within one month, as required by the GDPR.

7. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's supervisory authority:

Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Website: www.dataprotection.ie
Phone: +353 (0)1 765 0100 / 1800 437 737

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmissions, and we regularly review our security practices.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Comireland.ie
Box 3189, Dublin 14, Ireland
Email: biz@comireland.com